The lawsuit, filed in Knoxville, Tennessee, targets Rivian’s marketing campaign between 2018 and 2023. Plaintiffs claim the company explicitly promised "true hands-free operation" through its Driver+ system, convincing buyers to pay higher prices for features that were physically impossible to deliver. According to the filing, the vehicles were manufactured without the required cameras, sensors, and compute power to support advanced autonomous driving, rendering the promised over-the-air software updates ineffective.
Jarret Raab, a partner at Coleman Law, stated that clients paid for a technology that the company effectively admitted was a dead end. The suit asserts nine counts against the automaker, including fraudulent concealment and negligent misrepresentation. Representing a national class alongside specific groups in California, Michigan, and Wisconsin, the plaintiffs are seeking compensatory and punitive damages, as well as a jury trial to address what they describe as a years-long pattern of deceptive marketing.
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