Since joining the firm in 2010, Cardello has directed core functions including regulatory compliance, client success, and business analytics. Her work has centered on navigating New York’s shifting legislative landscape, specifically regarding building safety requirements and tax abatement programs. By developing rigorous training frameworks, she has standardized service delivery for hundreds of client communities and the staff members who manage them.
Marc Kotler, president of FirstService Residential New York, described Cardello as a transformative leader whose influence extends to mentoring the next generation of property management professionals. The award will be formally presented at the 26th Annual Residential Management Leadership Awards, an event dedicated to highlighting achievements in the sector. Cardello attributed the recognition to the collaborative environment at her firm, noting that the accolade reflects a collective effort to support building owners and residents across the five boroughs.
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