ManpowerGroup Scales Skills Training and AI Adoption in 2026 Report

The report, titled "Human First, Digital Always," details the company's progress across three key pillars: people and prosperity, environmental impact, and governance. A central effort involves the SmartStart program in the United States, which aims to upskill one million individuals for the expanding semiconductor industry. This initiative leverages partnerships with academic institutions like Arizona State University and Maricopa County Community College District to bridge the talent gap in high-tech sectors.

Technological integration remains a primary focus, with 81% of ManpowerGroup staff now utilizing AI tools daily. The company has moved beyond internal adoption to operational application, conducting over 25,000 AI-led interviews. By scheduling 80% of these sessions outside traditional business hours, the firm reports increased flexibility for candidates. Meanwhile, the Experis Academy has expanded its reach to 6,000 participants across 12 European countries, focusing on SAP and AWS proficiency.

Environmental and ethical benchmarks also feature prominently in the disclosure. ManpowerGroup reduced greenhouse gas emissions by 24% between 2019 and 2025, aligning with its goal to achieve net-zero status by 2045. To manage the risks associated with new technologies, the company established the AIDA framework—a governance structure for AI, data, and analytics—and secured its 17th recognition as one of the World’s Most Ethical Companies by Ethisphere. These efforts are complemented by a humanitarian track record that has connected over 60,000 refugees to employment opportunities globally.