The restoration campaign required a massive mobilization of resources to overcome widespread infrastructure damage. Crews replaced or repaired approximately 700 utility poles and cleared more than 1,500 trees that had fallen during the severe weather event between July 3 and July 5. Beyond the line work, logistics teams and support staff coordinated the deployment of 165 utility crews and 170 tree-trimming teams to navigate difficult terrain and backyard utility lines.
Kim Hanemann, President and Chief Operating Officer of PSE&G, credited the workforce’s resilience for the successful recovery, noting that the intensity of the storm—compounded by a multi-day heat dome—presented significant operational challenges. The utility utilized modernized grid systems to help isolate outages and prioritize repairs. Throughout the process, the company issued over 10 million digital communications to keep residents informed as the final outages were addressed in the early hours of July 8.

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