Perspecta Revamps Directory Tool to Streamline Healthcare Access

The Langhorne-based company updated its search architecture to accommodate the distinct needs of health plan members and workers' compensation professionals. By integrating interactive mapping, flexible card views, and consolidated provider profiles, the platform aims to reduce the time spent filtering through network data. CEO April Stiles noted that the redesign focuses on intuitive, seamless interaction to ensure users can connect with care regardless of their device.

Beyond basic search improvements, the update introduces highlighted specialties and client-specific resource displays, allowing health organizations to surface member benefits directly within the search flow. This iteration serves as a technical foundation for the company’s upcoming shift toward AI-assisted conversational search, moving away from traditional query-based navigation toward more adaptive, intent-driven discovery.