The incident first surfaced in March 2026 when the firm detected suspicious network activity. Forensic experts brought in to investigate confirmed that intruders maintained access to the systems between March 16 and March 17. Following a months-long review that concluded in August, the organization finalized its list of impacted individuals and began formal notifications on September 30.
The scope of the compromised data is extensive. Exposed files contain financial account numbers, driver's licenses, passport details, and specialized medical records, including diagnoses, prescription history, and health insurance policy information. To assist those affected, the practice has opened a dedicated call center reachable at 1-866-200-0962, operating on weekdays from 9:00 am to 9:00 pm Eastern Time.

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