The National Weather Service warns that the extreme heat, which follows what was recorded as the warmest July in U.S. history, places significant strain on cooling infrastructure. When outdoor temperatures reach 98 degrees, air conditioners must work exponentially harder to maintain a constant indoor setting, leading to sharp increases in energy usage even without changes to thermostat settings.
To help mitigate rising costs, the utility provider is promoting digital tracking tools, including email and text alerts that provide mid-cycle consumption projections. These notifications allow households to adjust their habits—such as utilizing ceiling fans, closing blinds, or rescheduling appliance use to cooler hours—before the final bill arrives. For those facing financial strain, the company offers a Payment Assistance Finder and flexible billing options like due-date extensions and installment plans. Duke Energy Ohio & Kentucky president Amy Spiller emphasized that these resources are designed to help customers navigate the financial impact of the sustained, extreme weather.

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