The capital infusion arrives as industry data highlights the fiscal and social benefits of on-site support. Research from the Stewards of Affordable Housing for the Future indicates that properties integrating resident services experience 24% lower rent arrears and 26% higher net operating income. For True Ground, the funding scales a model that already supports 25 staff members tasked with navigating health, financial, and career-related needs for families in high-cost housing markets.
"This is affordable housing infrastructure," said Marquan Jackson, Vice President of Resident Services at True Ground. The organization currently manages a portfolio with a stated goal of reaching 7,500 affordable homes by 2029. By pairing development with these services, True Ground intends to mitigate the volatility often faced by low-income renters. Vivmark Residential, formed through the merger of AvalonBay Communities and Equity Residential, views the investment as a strategic extension of their existing long-term relationship with the nonprofit.

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