The selection process for the 2026 list involved a multi-step methodology, measuring over 20 key performance indicators ranging from public sustainability commitments to external ESG ratings. Among 750 chosen companies, Genpact was recognized for its data-driven approach, which emphasizes measurable outcomes in both client-facing AI solutions and internal workforce development.
Balkrishan "BK" Kalra, President and CEO of Genpact, noted that the inclusion reflects the company's commitment to embedding accountability into its agentic and AI-driven operations. By focusing on deep operational context, the firm aims to maintain high standards of responsibility while scaling digital tools. This recognition highlights the company's ongoing investment in upskilling its global staff to manage these advanced technologies, ensuring that efficiency gains do not come at the cost of environmental or social impact.
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