Since 2019, the group has laid the groundwork for this transition by building a unified global data pipeline and fostering a digital-first culture. President Eunsook Jin emphasized that the objective lies not in the mere adoption of AI tools, but in the rapid internalization of these technologies to gain a distinct competitive edge. The organization is now deploying internal platforms like H Chat Pro to streamline workflows and improve cross-departmental collaboration.
The practical application of these efforts is already visible in several key areas. The company has introduced specialized solutions such as the Crash Safety AI Assistant and the E-FOREST: POLARIS manufacturing platform. These tools leverage proprietary operational data to optimize service operations and increase productivity. By merging its expertise in vehicular engineering with advanced software capabilities, Hyundai is positioning itself to lead the emerging era of Physical AI, where autonomous systems and robotics become central to the automotive value chain.

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