Info-Tech Warns Microsoft 365 Governance Lags Behind AI Adoption

Modern collaboration platforms demand more than default settings. According to John Donovan, a principal research director at Info-Tech, treating governance as a technical configuration task rather than a business-aligned model is a primary point of failure. When companies treat security as an afterthought, they often struggle with fragmented accountability and unclear ownership across platforms like SharePoint and Teams.

This lack of oversight becomes dangerous as AI tools begin to surface previously hidden data. Without robust classification and access controls, organizations face heightened risks of oversharing. To counter this, the firm’s new blueprint advocates for a policy-first framework. This shift requires IT leaders to define governance intent before implementing technical controls, ensuring that accountability is clearly assigned across business stakeholders. By moving toward intentional design, organizations can secure their collaborative environments while maintaining the agility required for long-term scalability.