Drake Software Enters Post-Filing Market with Audit Defense Launch

The new service integrates directly into existing professional workflows, enabling tax preparers to enroll clients during the initial filing phase. By shifting the responsibility of post-filing support to the software provider, firms can reduce the time spent navigating complex correspondence and audit requirements. According to Chief Customer Officer Alice Curry, the move is part of a broader strategy to transition from a pure software provider to an end-to-end practice management platform.

This expansion targets the entire client journey, moving beyond intake and preparation into the post-filing stage. Customers can now access the service through their existing DrakeSoftware.com accounts. The company aims to consolidate various workflow solutions into a single interface, providing practitioners with increased visibility into their practice operations while offering clients additional security during tax-related disputes.