Susan Hartzler Shares Lessons from 26 Years of Therapy Dog Work

Hartzler draws on over two decades of volunteer experience in hospitals, schools, and courthouses to demystify the process of building a successful therapy team. While the demand for such programs continues to rise due to documented benefits like lowered cortisol and reduced stress, many prospective volunteers lack the preparation needed to manage complex environments. The book combines technical training strategies with a focus on the handler’s role in advocating for the animal during visits.

Beyond basic preparation, the guide introduces the author’s original Fairy Tale Skits, which use interactive storytelling to engage audiences without the need for specialized equipment. These exercises are designed to be performed in virtually any setting, from nursing homes to rehabilitation centers. By emphasizing the partnership between dog and human, Hartzler aims to move beyond simple certification, equipping volunteers to handle the emotional responsibilities of the work while maintaining the well-being of their canine partners.