The research, based on a survey of 539 North American enterprise decision-makers, highlights that nearly 60% of organizations require a complete overhaul of their identity-management strategies. As AI agents gain always-on access to sensitive corporate data, traditional systems designed for human users are struggling to keep pace. Commvault’s Field CTO Vidya Shankaran noted that identity has become a Tier 0 application, yet most enterprises lack the framework to govern machine identities and autonomous workflows effectively.
Operational gaps extend beyond access control. Over half of the surveyed organizations have yet to define their Minimum Viable Business, leaving them vulnerable during cyber incidents. While IDC predicts that Resilience Operations—a discipline unifying security, data protection, and recovery—will become a mainstream necessity within five years, current adoption remains low. Only about a quarter of respondents have implemented dynamic role-based access control or fully tested their Active Directory and Entra ID environments. To address these vulnerabilities, Commvault has introduced an interactive assessment tool designed to help firms benchmark their cyber-resilience maturity against these emerging threats.

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