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Andor Health and Psynergy Launch AI-Driven Chronic Care Model

Healthcare has historically been tethered to the intermittent doctor's visit, a model increasingly ill-suited for chronic disease. Andor Health and Psynergy Health are now shifting that paradigm by launching a nationwide clinic under the CMS ACCESS Model, powered by an AI-native operating system designed to manage patients continuously.

Andor Health and Psynergy Launch AI-Driven Chronic Care Model

The partnership integrates Andor’s ThinkAndor platform—which reasons over patient data rather than merely transcribing it—with Psynergy’s licensed clinical workforce. By moving beyond passive AI scribing, the system analyzes longitudinal records, wearable data, and remote monitoring streams to flag clinical needs before they escalate into hospital admissions. This approach has already demonstrated significant impact across 40 health systems, where it contributed to a 45% reduction in total care costs and a 40% drop in unplanned readmissions for more than 20 million patients.

The initiative operates under the CMS ACCESS Model, a payment framework that rewards measurable improvements in patient health rather than volume of care. The clinic focuses on six critical areas, including chronic kidney and metabolic disease, behavioral health, and transitional care. Every AI-generated insight undergoes review by licensed clinicians, ensuring that the technology acts as an force-multiplier for human judgment. As the platform processes more outcomes, the system creates a compounding cycle of data that continuously refines its predictive accuracy, aiming to establish a new standard for evidence-based, AI-enabled medical services.

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